POST-INSTALL OPERATIONS FOR VERKADA REPS & CUSTOMER TEAMS

The install stays sold when the operation stays ready.

You lead the Verkada relationship. HTS Managed carries the operational work after the install: camera health, HRIS-driven access, badge fulfillment, network operations, and compliance evidence. We work behind the rep and alongside the customer without turning the opportunity into a generic MSP sale.

Verkada
Partner
VCE
Certified across all product lines
24/7
HTS NOC, every sensor
Rep-aligned
Post-install operations
WHERE HTS FITS

Four post-install needs a Verkada rep can hand to HTS.

The opportunity stays centered on Verkada. HTS scopes and runs the operational layer the customer needs after deployment.

1. Camera health between renewals

Sentinel gives the customer an operating process for offline, blocked, defocused, redirected, and tampered cameras, with alert targets set in the agreement.

2. Joiner and leaver access

AccessOps connects the customer’s HRIS workflow to Verkada Access so onboarding and offboarding no longer depend on a manual ticket chain.

3. Badge fulfillment

BadgeFlow handles the printing, kitting, shipping, and credential workflow that sits around Verkada Access but outside the hardware sale.

4. Audit evidence

Comply turns operational records from physical security and identity workflows into structured evidence packs for the customer’s review process.

WHEN VERKADA ISN'T THE ANSWER

Four situations where we still pick something else.

HTS is paid the same regardless of which vendor we recommend. The recommendation is the recommendation, not the upsell.

FEDERAL / NDAA

NDAA Section 889 with strict TAA

Some federal and state buyers have specific TAA country-of-origin requirements. Verkada designs in San Mateo, CA but manufactures in Taiwan via ODM partners. We can still ship Verkada for most NDAA-only buyers; for strict TAA we move to Axis or Avigilon.

ON-PREM VMS

Air-gapped or on-prem VMS

Some customers need a true on-prem VMS with no cloud dependency. That's Avigilon Unity or Axis Camera Station. We deploy and manage both — see HTS Managed Avigilon and HTS Managed Axis.

EXISTING INVESTMENT

You already own 500 Avigilon or Axis cameras

If you've already paid for the cameras and the VMS, we don't recommend a rip-and-replace. We take over the management of your existing estate and migrate one site at a time as cameras reach end-of-life.

BUDGET <$5K TOTAL

Small install, 1-2 cameras

For a 1-2 camera home-office or single-site small-business install, an Arlo or Ring setup is more cost-effective. We refer those out and stay focused on commercial / enterprise.

American, since 2016
Verkada is an American company headquartered in San Mateo, California. Founded in 2016 by three Stanford graduates (Filip Kaliszan, James Ren, Benjamin Bercovitz), joined by Hans Robertson (co-founder and former COO of Meraki, which Cisco acquired for $1.2B in 2012). Privately held.
17 offices, 10 countries
San Mateo HQ, plus offices in Philadelphia PA, New York NY, Austin TX, Tampa FL, Phoenix AZ, Salt Lake City UT, Chicago IL, Mexico City, London, Krakow, Dubai, Seoul, Tokyo, Taipei, Singapore, and Sydney.
Designed in California, manufactured in Taiwan
Verkada designs hardware and develops all firmware and software in San Mateo. Manufacturing is through ODM contract partners in Taiwan. This is the public record; it matters for TAA-sensitive buyers, and HTS is upfront about it.
VERKADA CLOUD STACK

One platform, three product families, one operator.

Verkada ships camera, access control, and alarm on the same cloud console. The same mobile app, the same user directory, the same event timeline across all three. This is the only vendor that does this in 2026.

Verkada Cameras

Dome, bullet, mini, fisheye, and multisensor cameras. 4K HDR. On-camera AI for line-crossing, loitering, crowd density, vehicle detection, and face blur. PoE-powered, single-cable install.

  • CM (mini), CD (dome), CB (bullet), CF (fisheye), CH (multisensor), CP (PTZ), CY series
  • 30 / 60 / 90 / 120 / 365-day onboard retention tiers
  • On-camera AI runs without a cloud round-trip
  • 20–50 Kbps per camera at rest; 300 Kbps – 3 Mbps while streaming
  • Real-time NOC anomaly detection on person + vehicle events

Verkada Access

Cloud-managed access controllers, multi-door panels, and door readers. Native integration with Verkada cameras for face-based unlock. Role-based access synced to your HRIS.

  • AC controllers (AC12 1-door, AC42 4-door, AC62 16-door)
  • AD door readers (AD31, AD32, AD33, AD34, AD64)
  • AF64 face reader for touchless entry
  • AX11 IO controller for elevator / intercom integration
  • Mobile Pass provisioning — from request to door access in 30 seconds
  • Native HRIS sync (Workday, Rippling, ADP, BambooHR, HiBob, UKG, Paylocity, Personio)

Verkada Alarms

Wireless intrusion panels with built-in VLink sub-GHz hub, professional monitoring, and native camera event triggers. The actual alarm panel is the BP52 (new, launched Nov 2024); the cellular backup communicator is the ACC-CEL-LTE-2.

  • BP52 alarm panel — 32 input zones, 4 PoE+ ports, 10-year warranty
  • BC82 alarm console (keypad with talk-down)
  • BK11 / BK21 keypads, BR31–BR35 wireless sensors, BZ11 horn speaker
  • ACC-CEL-LTE-2 cellular backup (multi-carrier, FCC/IC/CE/RCM certified)
  • Native integration with Verkada camera event triggers
  • 24/7 central-station monitoring
HOW IT WORKS

From purchase order to a watched Verkada estate in 4 phases.

Standard deployment is 5 business days for a small pilot, 6–8 weeks for a multi-site rollout of 200+ cameras. The NOC is on the system from day 1 — we don't hand it off at the end of the install.

Phase 1 — Network assessment & design

Site survey. Switch and port audit. PoE budget calculation. SD-WAN / cellular evaluation for constrained sites. Verkada device list with quantity, model, and lens. BOM and quote by end of week 1.

Phase 2 — Mounting & cabling

Low-voltage cabling by HTS-licensed technicians. Patch panel dressing. Switch configuration. Camera mounting with sealed outdoor terminations. Single project manager, single change order, single point of contact.

Phase 3 — Verkada cloud onboarding

Org creation in your Verkada tenant. User directory sync. Role-based access configuration. Mobile Pass invitation flow. Alarm panel pairing. Verkada Command app deployment. Training session with your security lead.

Phase 4 — NOC handoff & 30-day review

HTS 24/7 NOC takes over detection with alert targets set in your agreement. Weekly report delivered to your inbox. 30-day operational review with the deployment team. Quarterly business review with your HTS account team.

PRICING · TRANSPARENT · NO SETUP FEE

Three products. One model. $495 / site + per-product meter.

HTS is paid the same regardless of which partner we recommend. The meter below is the only thing you pay; the $495 platform fee covers the 24/7 NOC, customer portal, weekly report, and quarterly business review.

Verkada Cameras

$495 + meter
Platform fee + per-camera meter. Per-camera license list is $199 (1-yr) / $499 (3-yr) / $799 (5-yr) / $1,599 (10-yr) — HTS meter is layered on top, varies by model and retention tier. See the HTS Managed store for current pricing.
  • CD, CM, CB, CF, CH, CP, CY series
  • 30 / 60 / 90 / 120 / 365-day onboard retention
  • On-camera AI: line-cross, loiter, crowd, vehicle, face blur
  • Mobile app push-to-talk to camera
  • 20–50 Kbps per camera at rest

Verkada Access

$495 + meter
Platform fee + per-door meter. Mobile Pass and HRIS sync included.
  • AC12, AC42, AC62 controllers
  • AD31, AD32, AD33, AD34, AD64 door readers
  • Mobile Pass provisioning — from request to door access in 30 seconds
  • HRIS sync (Workday / Rippling / ADP / BambooHR / HiBob / UKG / Paylocity / Personio)
  • Face-based unlock (paired with cameras)

Verkada Alarms

$495 + meter
Platform fee + per-panel meter. Includes 24/7 monitoring.
  • BP52 alarm panel with built-in VLink sub-GHz hub
  • BC82 alarm console, BK11/BK21 keypads
  • BR31–BR35 wireless sensors, BZ11 horn speaker
  • ACC-CEL-LTE-2 cellular backup communicator
  • 24/7 central-station monitoring
  • Native camera event integration
All three products: $495 / site / month HTS platform fee covers the 24/7 NOC, customer portal, weekly report, and quarterly business review. No setup fee on standard packages. Free pilot available for qualified opportunities. 30-day notice to cancel any product or the platform fee — no annual lock-in, subject to agreement terms. The HTS recommendation is independent of the partnership level; we will tell you when Avigilon, Axis, or Lumana is the right call.
FROM A REAL HTS CUSTOMER

What it looks like in production.

A K-12 school district in Pennsylvania running an HTS-managed Verkada fleet. Full case study with deployment details is published separately.

"HTS is the partner that calls us when a camera is down, not the one we call when we notice."
Director of Technology · Scranton School District · Verkada fleet managed by HTS Sentinel
Read the full case study →
"HTS is paid the same whether they recommend Verkada, Avigilon, or Axis. That's the part I trust — they told us Verkada was the wrong call for our air-gapped lab, and they deployed Axis instead. Same team, same price, different vendor."
Director of IT · Bio-pharma R&D facility · Axis deployment after Verkada declined · HTS-managed
FREQUENTLY ASKED

Five questions reps and customer teams ask before they engage.

Direct answers for qualifying an opportunity before a scope review.

What is HTS's Verkada partnership level?

HTS is a Verkada partner with Verkada Certified Engineer (VCE) certification across camera, access control, and alarms. HTS's specific Verkada partner tier is not asserted here — verify the current listing against Verkada's official partner directory (verkada.com/find-partners/). Verkada's partner program has four tiers — Diamond, Platinum, Gold, and Silver — plus a separate Premier Services designation for partners with design, installation, and services capability. Premier Services is a designation orthogonal to the four tiers; any tier partner can hold it.

How fast can HTS deploy a Verkada pilot?

A small Verkada pilot can typically be live in 5 business days from purchase order for standard pilot kits, using pre-staged Verkada inventory at our West Chester, PA warehouse. Multi-site rollouts of 200+ cameras are scoped in the engagement agreement including network assessment, mounting, configuration, and NOC onboarding. Pilot fees are credited against the production engagement as specified in your agreement.

What does HTS charge to manage Verkada?

$495 per site per month HTS platform fee plus per-product meters (cameras, doors, alarm panels). Camera, door, and panel meter values match the HTS Managed product catalog at htsmanaged.com/store. No setup fee on standard packages. 30-day notice to cancel any product or the platform fee, subject to agreement terms.

Can HTS take over an existing Verkada deployment?

Yes. HTS takes over Verkada estates deployed by another integrator. Transition timeline and one-time transition fee are scoped per site based on estate size and current state. Includes admin credential rotation, NOC onboarding, firmware audit, and an operational review with the prior integrator if needed.

Is Verkada the right choice for federal buyers?

Verkada Command achieved FedRAMP Moderate Authorized status in May 2026 (U.S. Department of Energy as the sponsor), hosted in AWS GovCloud. For NDAA Section 889 buyers, Verkada cameras are compliant. For strict TAA country-of-origin requirements, Verkada's hardware is manufactured in Taiwan via ODM partners — we will move the recommendation to Axis or Avigilon for those buyers.

Bring us the post-install need behind your Verkada opportunity.

We’ll scope the operational layer with you, keep the customer relationship clear, and document the service targets in the agreement.

Start a partner conversation    Contact my account team    See case studies

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