What we walked into
CSX identified a sharp increase in cargo theft in the Memphis area during the COVID-era surge. The rise posed a growing concern for customer shipments, employee safety, and the surrounding community.
A particular risk: trains stopping for extended periods at Leewood Yard in Memphis, where cargo was vulnerable to theft. The problem needed a focused, localized response — not a network-wide policy memo.
What we did
CSX formed a multi-group task force in 2024, bringing together local law enforcement, CSX operational teams, and HTS. Drew Sutter, CSX's assistant general counsel, framed the work: "Cargo theft is both a security issue and a policy issue. On the ground, it requires tactical solutions."
The security perimeter around CSX's Memphis facilities was upgraded with enhanced fencing, lighting, and access controls — roughly 14,000 feet of high-security fencing, with an additional 5,000 feet east of Leewood Yard. HTS deployed 30 Verkada cameras to support real-time monitoring and investigations.
Operationally, CSX introduced two direct trains running from Leewood Yard in Memphis to Fairburn, Georgia, and coordinated arrival and departure windows to limit exposure when trains entered and exited facilities.
